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Terms & Conditions

Effective Date: Feb 2016

Welcome to Wise Owl Coaching & Consulting (ABN 41 277 893 940). By accessing or using our website, services, or content, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use this site.

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1. Services

Wise Owl Coaching & Consulting offers individual coaching, corporate programs, workshops, and webinars. All services are delivered either virtually or in person (where arranged) and are designed to be inclusive, values-driven, and tailored to individual or organisational needs.

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2. Bookings & Payments

  • All coaching sessions and workshops must be booked in advance by direct arrangement.

  • Full payment is required to confirm your booking, unless otherwise agreed.

  • Prices listed on the website are indicative and may vary depending on scope, customisation, and number of participants.

  • Payment can be made via credit card, Stripe, PayPal, or bank transfer (as applicable).

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3. Cancellations & Rescheduling

  • Clients may reschedule a session with at least 24 hours’ notice. Less than 24 hours’ notice may result in forfeiting the session.

  • Cancellations made more than 48 hours in advance may be eligible for a refund or credit.

  • Workshops and group programs have separate cancellation policies that will be provided upon booking.

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4. Confidentiality

We are committed to providing a safe and confidential coaching environment. All personal and professional information shared during sessions will be kept strictly confidential unless:

  • You provide written permission to share;

  • Disclosure is required by law or to prevent harm.

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5. Code of Conduct

Clients are expected to engage in a respectful and open-minded manner. Wise Owl Coaching & Consulting reserves the right to terminate services where inappropriate or harmful behaviour is displayed.

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6. Intellectual Property

All content, tools, and resources provided during coaching or workshops are the intellectual property of Wise Owl Coaching & Consulting and may not be copied, reproduced, or distributed without permission.

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7. Results & Outcomes

While our services aim to support clarity, growth, and career progress, results are dependent on client participation and cannot be guaranteed. Coaching is not therapy and does not replace medical or psychological support.

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8. Website Use

All content on this website is for informational purposes only. We do not guarantee that the website will be error-free or uninterrupted. You agree not to use the site in any way that could harm or overburden its infrastructure or interfere with other users.

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9. Third-Party Links

This website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

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10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our services or website constitutes acceptance of the new terms.

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11. Contact

For questions about these terms or our services, please contact Amy Milnes, Founder via:

amy@wiseowlcoaching.com.au
www.wiseowlcoaching.com.au
c/- PO Box 89, Kojonup, WA, 6395

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