Privacy Policy

Last updated: 14.06.2025

Wise Owl Coaching & Consulting (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with us through our website, services, social media, or other communications.

1. What We Collect

We may collect the following personal information:

Information you provide in contact forms or coaching inquiries
Information related to coaching sessions or workshops (as provided by you)
Payment and billing information (if applicable)
Website usage data through cookies and analytics tools

2. How We Collect It

We collect information when you:

Submit a contact form or enquiry via our website
Book a service or coaching session
Communicate with us via email, phone, or social media
Visit our website (automated data via cookies)

3. How We Use Your Information

We use your personal information to:

Provide coaching, consulting, and workshop services
Respond to your enquiries or requests
Manage bookings and send confirmations
Improve our website and user experience
Comply with legal and regulatory obligations

4. Disclosure to Third Parties

We will never sell your information. We may share your data with:

Service providers (e.g. Wix, payment processors) for business operation purposes
Legal authorities, if required by law

All third-party providers are expected to comply with data privacy and security standards.

5. How We Store and Protect Your Information

Your information is stored securely through our website provider (Wix), cloud-based tools, and password-protected systems. We take reasonable steps to protect it from loss, misuse, or unauthorised access.

6. Your Rights

You have the right to:

Access or correct your personal information
Withdraw consent for communications
Request deletion of your personal information, subject to legal obligations

To exercise these rights, contact us at amy@wiseowlcoaching.com.au.

7. Cookies and Website Tracking

Our website may use cookies to improve user experience and track website usage. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please use the Contact Us form below, or contact:

Amy Milnes, Founder
Wise Owl Coaching & Consulting

amy@wiseowlcoaching.com.au